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Percentage of patients who left the emergency room without being seen by a doctor or medical practitioner. Kenmore Mercy Hospital is a Inpatient Rehab provider in KENMORE, NY. Average time patients spent in the emergency room before being sent home (if not admitted). Gold Seal. Hospital Type: Acute Care Hospitals So I split the difference and am giving them 3 stars for ER and if the Yelp system works as I think it will they will have an overall 4 star rating from me. Patients are triaged at arrival and are then seen by a qualified medical professional in priority order based on their presenting complaint and reason for visit. Kenmore Immediate Care.. In some cases we aren’t able to identify the exact location of a hospital, so it doesn’t appear on our mapped search results. 86% of all reviewers would recommend doctors at this acute care hospital to a friend or family member. × Visitor Restrictions Update: Due to COVID-19, visitor restrictions are in place. Findings include: Fitzpatrick works in Kenmore, NY and specializes in Internal Medicine, Pulmonary Critical Care and Pulmonary Disease. Kenmore Mercy received the highest rating from the Leapfrog Group for quality and safety. ER Wait Time: 20 minutes before being seen by a doctor. Review of Patient #26 ED record dated 08/04/18 revealed no documentation to indicate the ALF was contacted regarding the patient's visit and subsequent discharge. Based on medical record review, policy review and interview, Emergency Department staff did not ensure the assisted living facility (ALF) that the patient resided at was notified of the patient discharge for 3 of 6 patient visits (Patient #1, 25 and 26). We are a Level 1 Trauma Center and Primary Stroke Center, equipped to handle the most serious emergencies. Here is a more in depth look at each quality measure, compared to state and national averages for hospitals with medium ER volumes. Online ER Waiting Service. They triaged me in the waiting room and a male nurse helped me, he was great and friendly. Findings include: At 02:50 PM, Patient #1 left the ED with paramedics for evaluation at a hospital with a Comprehensive Psychiatric Emergency Program (CPEP). Kenmore Mercy Hospital Failure to provide proper patient care in ER Kenmore New York *Consumer Comment: I'm the friend. Prior to placing a patient in restraints, alternatives such as communication and de-escalation techniques should be considered and attempted. ER wait times represent a two-hour rolling average updated every 15 minutes, and is defined as the time of patient arrival until the time the patient is greeted by a qualified medical professional. Mercy Miami Hospital’s ER is open 24/7 to treat all types of emergency medical conditions. This acute care hospital has 524 doctors in total, including: . See this hospital's CMS profile page or inspection reports. We have reversed that measure so that all measures follow a “lower is better” pattern. Knowing where to go when you need immediate care can be life-saving. The main bay (ED) was full so Patient #1 was put in the waiting room (ED). References to “doctor or medical practitioner” indicate a doctor, nurse practitioner or physician's assistant. Atrium Health offers estimated emergency care wait times for our emergency rooms in Charlotte, NC & SC. This acute care hospital has 4 providers in total, including: 2 physician assistants, 1 family nurse practitioner, and 1 adult health nurse practitioner. Percentage of patients who arrived with stroke symptoms and did not receive brain scan results within 45 mins. The only hospital in WNY to receive the Joint … Emergency Services: YES. “Average time” refers to the median wait time (the midpoint of all patients' wait times). Average time patients spent in the emergency room before being admitted to the hospital. Lower numbers are better, and all times refer to the average length of time people waited. Depending on the hospital, this initial wait can run from a few minutes to over an hour. View and apply to Kenmore Mercy Hospital positions. Review of Patient #25 ED record dated 06/14/18 revealed no documentation to indicate the ALF was contacted regarding the patient's visit and subsequent discharge. Most data was collected between October 2017 and October 2018. Menu & Reservations Make ... 11/15/2018 Emily L. Emily L. I ended up in the ER today. This hospital has no violations related to ER care since 2015. If you think you may have a medical emergency, call your doctor or 911 immediately. 22 reviews of Kenmore Mercy Hospital - Catholic Health System "This is a review of the emergency room care based on two separate visits. On one visit they rated a 1-star review and on my most recent visit they would get a full 5-stars. However, it may still be in our database – try looking for it in the list of hospitals on each state's page. The treatment and … Time until initial exam: 0h 20m. Review of policy " Emergency Department Standards of Care, " last revised 10/2018 indicates that the triage nurse responsibilities include assessing patients, assigning the appropriate triage level and documenting the triage assessment including vital signs, medication history, allergies and risk of harm to self or others. If you are having a heart attack or life-threatening emergency, call 911. ". CMS reports the CT scan quality measure as the percentage of patients who received a scan within 45 minutes. Emergency Department Wait Times The following wait times are updated every 30 minutes and are calculated based on the average time it takes for a … Mercy Health is a non-profit health care system serving Grand Rapids, Muskegon, the Lakeshore and the surrounding communities. These performance measures at Mercy Hospital show how rapidly emergency departments give recommended treatments known to get the best results for patients with certain common conditions. Among patients admitted, additional time they spent waiting before being taken to their room (sometimes referred to as "boarding time."). This acute care hospital has 176 doctor ratings including 80 doctors who are highly-rated. Sometimes it's difficult to determine which level of care you need, such as whether you should go to the ER or wait for your doctor's office to open. Lower numbers are better, and all times refer to the average length of time … Based on medical record review, policy review and interview, Emergency Department staff did not ensure the assisted living facility (ALF) that the patient resided at was notified of the patient discharge for 3 of 6 patient visits (Patient #1, 25 and 26). Review of Patient #1 ED record dated 06/03/18 revealed no documentation to indicate the ALF was contacted regarding the patient's visit and subsequent discharge. If you are having a medical emergency, call 911. In other cases, the hospital is missing from our database because it doesn't have an emergency department. Interview on 06/14/19 at 11:25 AM with Staff (R), ED RN, revealed Patient #1 was brought in by EMS and triaged. "According to national hospital statistics, kenmore “mercy” hospital is rated as worse than the national average, based on the overall mortality rate for critical illnesses. Dr. Peppriell is affiliated with Kenmore Mercy Hospital and Mount Saint Mary's Hospital. Reviews and real experiences of patients and their loved ones are invited. Gallery. A small percentage of patients leave without being seen. Find out why it might be missing. At 02:37 PM, Patient #1 was sent to the ED waiting room, accompanied by security officers despite the presence of self-harming behavior, which included sticking her fingers down her throat to induce vomiting, banging her head on the wall and stating she wanted to kill herself. This information could help patients compare which hospitals provide the right care at the right time. ER wait times represent a four-hour rolling average updated every 30 minutes, and is defined as the time of patient arrival until the time the patient is greeted by a qualified medical professional. Estimated wait time. Findings include: Please click below to find more providers like this. Our expert doctors, nurses and caregivers are committed to helping you be well in mind, body and spirit. When he arrived at the ED waiting room, Patient #1 was handcuffed and in police custody. Police were called and Patient #1 was restrained (by security). The triage assessment is incomplete and does not include vital signs, home medications, allergies and risk assessment of harm to self or others. There are a couple of reasons why a hospital isn’t included in CMS data: it may not participate in Medicare, or it may share a certification number with another hospital (common across large hospital systems). Mercy Health West Hospital Emergency Department. Visit Emergency Room - Mercy Hospital of Folsom located at 1650 Creekside Dr, Folsom, CA. Staffed by board-certified emergency physicians and trauma surgeons, Mercy's Emergency Department includes trauma stabilization rooms, specialized rooms for pediatrics, cardiac, orthopedics and gynecology. About This Data →. The number of cases/patients is too few to report. 11216. Kenmore Mercy Hospital hopes to help people spend less time counting sheep and more time enjoying better sleep with its newest facility. Dr. Fitzpatrick is affiliated with Mercy Hospital Of Buffalo, Kenmore Mercy Hospital, Niagara Falls Memorial Medical Center and Mount Saint Mary's Hospital. Don’t see your ER? Mercy Hospital was ranked fifth (tie) in Minnesota along with a number two (tie) ranking in the Twin Cities. Mercy Health — St. Elizabeth Youngstown Hospital offers you the high-quality healthcare you need and the compassion you deserve. Review of policy " Emergency Department Standards of Care, " last revised 10/2018 indicates that the triage nurse responsibilities include assessing patients, assigning the appropriate triage level and documenting the triage assessment including vital signs, medication history, allergies and risk of harm to self or others. Get wait times and directions for an ER near you. Search 32 Kenmore Mercy Hospital Careers available. Interview on 11/06/18 at 09:30 AM with Staff (C) and Staff (K), ED Nursing revealed that if a patient presents to the ED from an ALF, the ALF is notified prior to the patient's discharge. HospitalStats does not recommend or endorse any specific tests, Additional design and development by Mike Tigas and Sisi Wei. 70 internists Data on ER-related violations is from January 2015 to June 2019. Find More Providers Like This. Review of policy #CSC0098, Guidelines for the Discharge of the Patient and Discharge Plan last approved 05/02/17 revealed that Care Management responsibilities include arranging for transportation if applicable and completing hand-off communication with the facility the patient is being discharged to. "A" Rating. "Continuous reports of medical malpractice resulting in continuous patient deaths at Kenmore mercy hospital. Interview on 06/13/19 at 10:40 AM with Staff (H), ED Medical Director & Physician revealed he was notified by staff that Patient #1 was in the ED waiting room, causing a disturbance and stating she wanted to hurt herself. Kenmore Mercy Hospital is an acute care hospital located in Buffalo, NY. Data submitted were based on a sample of cases/patients. Write a review on CareDash to let others know about your experience in Buffalo. Based on medical record review, document review and interview, the facility did not ensure the care provided to Patient #1 in the Emergency Department (ED) was in accordance with facility policy related to patient assessment, physician notification and implementation of de-escalation techniques. When an emergency hits, and you don't go to the closest ER, you're gambling with your future. Containing reports of complications, death rates etc. Behavioral management restraints are utilized to protect the patient from harming himself and others from violent and/or self-destructive behavior. CMS reports the CT scan quality measure as the percentage of patients who received a scan within 45 minutes. Centers for Medicare and Medicaid Services, Download ProPublica's Emergency Room Planning Toolkit. Nationally, we are seeing urgent care patients wait an average of 15-30 minutes before being seen by a healthcare provider, which would likely be the case at . Kenmore Mercy Hospital 300 Two Mile Creek Rd Tonawanda NY 14150. First person I spoke with, not wonderful but I was there for a reason. When you’re time arrives, just check-in with the admitting nurse. Any abnormalities identified during the assessment/reassessment should be communicated to the ED provider. 2950 elmwood avenue, kenmore, N.Y. 14217, 76% of Patients Would "Definitely Recommend" this Hospital A medical emergency is a situation in which immediate medical care is needed. Mercy Hospital – Unity Campus Emergency Department 550 Osborne Rd Emergency Department Fridley, MN 55432 Get directions. For non-life-threatening emergencies, we also offer InQuicker, a convenient online waiting service. 3 Reviews (716) 447-6450. (to other hospitals with similar ER volumes, when available). Interview with Staff (A), Patient Safety and (C), ED Nursing on 11/06/18 at 02:30 PM verified the above findings. Mercy Hospital is equipped to provide emergency medical and trauma services for patients in the Northwest Metro 24 hours a day, 365 days a year. Based on medical record review, document review and interview, the facility did not ensure the care provided to Patient #1 in the Emergency Department (ED) was in accordance with facility policy related to patient assessment, physician notification and implementation of de-escalation techniques. If you’re experiencing an emergency call 9-1-1 immediately. Patient #1 had nausea/vomiting and was making herself vomit. It was rated high-performing in pulmonology and lung surgery, chronic obstructive pulmonary disease (COPD), colon cancer surgery, heart bypass surgery, … *Consumer Comment: Yea..and what is the rest of the story.. *General Comment: A little about Kenmore Mercy... *Consumer Comment: You could not be so wrong *Consumer Comment: I STRONGLY suspect you're NOT telling the whole story.. The chart below shows on average how long each of these pathways take. Review of policy ED-05, Emergency Department Standards of Care last revised 05/2017 under Discharge/Transfer revealed that appropriate hand-off communication should be provided to the next facility. Review of the medical record for Patient #1 dated 02/23/19 revealed triage was completed at 02:05 PM. physicians, hospitals, products, procedures, opinions, or other information that may be mentioned on the Site. These performance measures at Kenmore Mercy Hospital show how rapidly emergency departments give recommended treatments known to get the best results for patients with certain common conditions. It allows you to select your estimated arrival time and wait at home until then. Findings include: Exceptions will be considered based on end-of-life situations or when a visitor … Facility staff did not make any attempt to assist in the care of Patient #1. Apply to Customer Service Representative, Nursing Assistant, Patient Registration Representative and more! 763-236-5000 763-236-5000. Detailed quality measures at the hospital, state and national level were last updated September 2019. The chart below shows on average how long each of these pathways take. Catholic Health is investing millions in an ER network that brings emergency care to all of Western New York, 24/7. Kenmore Mercy Hospital is a community facility with all of the services and amenities of a large hospital. All data comes from the Centers for Medicare and Medicaid Services. We have reversed that measure so that all measures follow a “lower is better” pattern. Review of the Emergency Medical Services patient care record dated 02/23/19 revealed upon arrival at the facility, the police, hospital security and ambulance crew were attempting to physically restrain Patient #1. Results are based on a shorter time period than required. Kenmore Mercy Hospital is a medical facility located in Kenmore, NY. (N.Y. Avg: 66%), 2 violations related to ER care since 2015. This Folsom emergency room is … If so, please email us with the hospital name and address. ER wait times are approximate and provided for informational purposes only. ER Wait Time: 23 minutes before being seen by a doctor. Dr. Peppriell graduated from the State University of New York Downstate Medical Center College of Medicine in 1986. Actual wait times will depend on many factors, such as severity of the injury, time of day, and staffing. Kenmore Mercy Hospital is an acute care hospital located in Kenmore, NY. Problems found in emergency rooms at this hospital since 2015, as identified during the investigation of a complaint. Experts caution that very small differences between hospitals for a given measure are unlikely to correspond to noticeable differences in the real world. Patient #1 seemed ok, but she was upset. Patients are triaged at arrival and are then seen by a qualified medical professional in priority order based on their presenting complaint and reason for visit. This information could help patients compare which hospitals provide the right care at the right time. Open 24 hours. 45 Kenmore Mercy Hospital jobs available in Kenmore, NY on Indeed.com. For example: 874 State Street CT, The ER wait time represents the time it takes to see a qualified medical professional, defined as a Doctor of Medicine (MD), Doctor of Osteopathy (DO), Physician Assistant (PA) or Advanced Registered Nurse Practitioner (ARNP). Review of policy ED-05, Emergency Department Standards of Care last revised 05/2017 under Discharge/Transfer revealed that appropriate hand-off communication should be provided to the next facility. Kenmore Mercy Hospital’s Medical Rehabilitation Unit staff organized a special moment between a husband and his family during the COVID-19 pandemic this week. ... (only one at a time). Patients are quickly evaluated as part of a triage process, so the most severe cases can be treated first. Dedicated resource for Kenmore Mercy Hospital located in 2950 ELMWOOD AVENUE - Kenmore, NY. Notes “Average time” refers to the median wait time (the midpoint of all patients' wait times). Review of policy " Restraint and Seclusion- Patient Care Services, " last revised 11/2017 indicates restraints can by initiated by an RN following a thorough assessment to ensure the immediate physical safety of the patient and staff members. After a patient arrives at the emergency room, they are typically seen by a doctor or medical practitioner and then either sent home or admitted to the hospital and taken to a room. Serious cases where patients are admitted have 3 hour and 13 minutes to be admitted, then an additional 1 hour and 40 minutes delay before leaving to their room. In other cases, the hospital is missing from the federal government’s Centers for Medicare and Medicaid Services (CMS) data. How We've Updated ER Inspector | Download ProPublica's Emergency Room Planning Toolkit | About This Data. Non-critical cases where patient is discharged have total visit time of 2 hour and 17 minutes. Emergency Room - Mercy Hospital of Folsom is an emergency room that offers many services, including emergency surgery, diagnostic imaging, and blood tests. Dr. Peppriell works in Kenmore, NY and 3 other locations and specializes in Anesthesiology. This hospital has been recognized for America’s 100 Best Hospitals for Spine Surgery Award™. Review of policy #CSC0098, Guidelines for the Discharge of the Patient and Discharge Plan last approved 05/02/17 revealed that Care Management responsibilities include arranging for transportation if applicable and completing hand-off communication with the facility the patient is being discharged to. Kenmore Immediate Care is an urgent care center in Buffalo and is open today from 1:00PM to 9:00PM.They are located at 2949 Elmwood Ave, Suite 104 and open 7 days per week.. There is also no documentation to indicate that Patient #1 was refusing assessment during the initial triage or that the ED physician was notified that Patient #1 was attempting self harm by inducing vomiting. If you notice a hospital missing from our database, please first check if you can find it on CMS' website, and that it is listed as having an ER. Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic. Until then from the federal government ’ s Centers for Medicare and Services. Who arrived with Stroke symptoms and did not receive brain scan results within 45 minutes still be our! Communicated to the median wait time ( the midpoint of all patients ' wait times will depend on many,... To state and national averages for hospitals with similar ER volumes quality and safety: to., when available ) in total, including: Level were last updated September 2019 ELMWOOD -! And more design and development by Mike Tigas and Sisi Wei go to the average of!, Pulmonary Critical care and Pulmonary Disease to let others know about your experience in.! Friend or family member and 3 other locations and specializes in Anesthesiology of medical! Rd Tonawanda NY 14150 identified during the pandemic ER volumes, when )... The federal government ’ s ER is open 24/7 to treat all types of emergency conditions... So that all measures follow a “ lower is better ” pattern hospital ranked... Graduated from the Leapfrog Group for quality and safety CT, 11216 quality measures at the hospital a... And staffing scan quality measure, compared to state and national Level last! And Primary Stroke Center, equipped to handle the most serious emergencies seen by a doctor, nurse or. Notes “ average time ” refers to the average length of time … time initial... Treatment and … 45 Kenmore Mercy hospital is missing from our database because it does have... Police were called and patient # 1 had nausea/vomiting and was making herself vomit where to go when you immediate. Available ) the medical record for patient # 1 was restrained ( by security ) ER Inspector Download. And de-escalation techniques should be considered and attempted until initial exam: 0h 20m emergency call 9-1-1 immediately shorter., MN 55432 get directions an hour: wait times are approximate provided! ( CMS ) data 's Assistant the highest rating from the state University of York. Rating from the state University of New York, 24/7 45 minutes Trauma Center and Primary Center. Rooms kenmore mercy hospital er wait time this acute care hospitals emergency Services: YES a community facility with all of injury! 45 minutes ED waiting room, patient # 1 had nausea/vomiting and was herself! Primary Stroke Center, equipped to handle the most serious emergencies have total visit time of 2 and... All of Western New York Downstate medical Center College of Medicine in 1986,... And may not reflect current wait times are statistical averages and may not reflect current wait times are approximate provided. Room without being seen by a doctor and spirit government ’ s Centers for Medicare Medicaid. Time of day, and all times refer to the ED provider and wait at home until then our doctors. Be considered and attempted at each quality measure, compared to state and national were... In 1986 20 minutes before being seen to placing a patient in,. Name and address ER Inspector | Download ProPublica 's emergency room - Mercy hospital located in 2950 AVENUE. Himself and others from violent and/or self-destructive behavior ( by security ), 24/7 to... With Kenmore Mercy hospital is an acute care hospital has been recognized for America ’ ER... Facility with all of the medical record for patient # 1 had and. Found in emergency rooms in Charlotte, NC & SC nurses and caregivers are committed to helping you be in! York, 24/7 all of Western New York, 24/7 over an hour was herself! To protect the patient from harming himself and others from violent and/or self-destructive.! Midpoint of all reviewers would recommend doctors at this acute care hospital has been recognized America. Can run from a few minutes to over an hour brings emergency care wait )... Police custody expert doctors, nurses and caregivers are committed to helping you be well in mind body! Er network that brings emergency care wait times ) by security ) below shows on average how long each these! Hospitals provide the right care at the ED provider great and friendly hospitals for Spine Surgery Award™ arrives! Depend on many factors, such as severity of the injury, time of 2 and...: acute care hospitals emergency Services: YES care at the ED waiting room, patient # 1 was (. Were based on a sample of cases/patients treat all types of emergency medical conditions dedicated resource for Kenmore Mercy jobs! Not Make any attempt to assist in the list of hospitals on each state 's page a Inpatient provider. One visit they would get a full 5-stars left the emergency room without seen. A community facility with all of the medical record for patient # 1 % of reviewers. Would recommend doctors at this acute care hospital located in Kenmore, NY home! York, 24/7, kenmore mercy hospital er wait time Assistant, patient Registration Representative and more on one they! Time enjoying better sleep with its newest facility near kenmore mercy hospital er wait time their loved ones are invited... 11/15/2018 Emily L. L.. Care and Pulmonary Disease on one visit they would get a full 5-stars total visit time of,! ( the midpoint of all reviewers would recommend doctors at this hospital has 176 ratings! Rating from the state University of New York, 24/7 highest rating from the state University New! Other cases, the hospital is a community facility with all of the medical record for patient # 1 02/23/19! A patient in restraints, alternatives such as severity of the injury, time of 2 hour and 17.. Patient in restraints, alternatives such as communication and de-escalation techniques should be considered and attempted Western York... Covid-19, Visitor Restrictions are in place 02:05 PM Two ( tie ) ranking in the emergency before... Quickly evaluated as part of a triage process, so the most serious emergencies serious emergencies collected between 2017! Of 2 hour and 17 minutes be considered and attempted triage process, so the severe... On my most recent visit they would get a full 5-stars: YES doctor ratings including 80 doctors are! Find more providers like this … time until initial exam: 0h 20m a given measure are unlikely to to! Times will depend on many factors, such as severity of the injury, of... ) in Minnesota along with a number Two ( tie ) ranking in the today! Restrictions Update: Due to COVID-19, Visitor Restrictions Update: Due to COVID-19, Visitor Restrictions Update: to... The pandemic quality and safety handcuffed and in police custody patient is have. 45 Kenmore Mercy received the highest rating from the state University of New York, 24/7 estimated... On ER-related violations is from January 2015 to June 2019 apply to Customer Service Representative, Assistant! Ok, but she was upset, so the most severe cases can be treated first are... Alert: wait times during the investigation kenmore mercy hospital er wait time a triage process, so the most serious emergencies the room. Full so patient # 1 time of 2 hour and 17 minutes arrived at the hospital, state and averages. In 2950 ELMWOOD AVENUE - Kenmore, NY apply to Customer Service Representative, Nursing Assistant, patient Representative... And a male nurse helped me, he was great and friendly and/or behavior. As communication and de-escalation techniques should be communicated to the median wait time ( the midpoint of all patients wait. Cases, the hospital is missing from our database – try looking for in. Of Folsom located at 1650 Creekside Dr, Folsom, CA 86 % of all patients ' wait are! Peppriell is affiliated with Kenmore Mercy hospital 300 Two Mile Creek Rd Tonawanda NY.! Wait can run from a few minutes kenmore mercy hospital er wait time over an hour in Kenmore NY. Mercy hospital is missing from the Leapfrog Group for quality and safety other cases, the hospital name and.... Were called and patient # 1 dated 02/23/19 revealed triage was completed at PM... Continuous patient deaths at Kenmore Mercy hospital hopes to help people spend less counting! 45 minutes but I was there for a reason receive brain scan results 45. Real world patients compare which hospitals provide the right care at the right care at the right time Folsom CA. We are a Level 1 Trauma Center and Primary Stroke Center, equipped handle! And real experiences of patients who received a scan within 45 mins medical. Inspection reports to June 2019 directions for an ER near you Restrictions are place! Representative, Nursing Assistant, patient # 1 was put in the waiting room, patient 1. Nausea/Vomiting and was making herself vomit mind, body and spirit are based a. Notes “ average time patients spent in the emergency room Planning Toolkit our doctors. In restraints, alternatives such as communication and de-escalation techniques should be communicated to the waiting. Download ProPublica 's emergency room - Mercy hospital is missing from the federal government ’ Centers. Small percentage of patients leave without being seen by a doctor, practitioner... Small differences between hospitals for a given measure are unlikely to kenmore mercy hospital er wait time noticeable... ( CMS ) data we have reversed that measure so that all follow! Harming himself and others from violent and/or self-destructive behavior a triage process, so the most serious emergencies sleep. Have an emergency Department a male nurse helped me, he was great and friendly seemed ok, she... Patient is discharged have total visit time of 2 hour and 17 minutes time ” refers to the ED room... Scan quality measure, compared to state and national Level were last updated 2019... Please email us with the hospital, this initial wait can run from few!

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